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BÖWE BELL + HOWELL offers our award-winning BBH Services to other manufacturers too. Whether your company product sales are exceeding your service capabilities or you simply want to outsource some service functions, we can help you grow your business. Take a look at the services we can provide other product manufacturers.
Customer Call Center (CCC)
Our Customer Call Center efficiently handles all calls to assist BÖWE BELL + HOWELL customer needs. We can also provide specialized call center services for your organization as well. These services include a customer-friendly staff, dedicated dial-in numbers answered to your specifications and multi-center capabilities including product ordering, inventory support and service call dispatch.
Technical Assistance Center (TAC)
Our Technical Assistance Center supports all BÖWE BELL + HOWELL and third-party products. If your organization is in need of a second tier of technical support but cannot afford the infrastructure, we can provide you with this cost-effective solution.
Logistics & Inventory Management Services
At BÖWE BELL + HOWELL, we have become product support experts in on-time logistics and inventory management, maximizing your parts availability while controlling inventory costs. Through our Air Hub Distribution Center and partnership with a renowned worldwide delivery service, we can supply more than 30,000 line items to our customers.
Documentation Services
BÖWE BELL + HOWELL provides award-winning documentation on all of our products, and we can apply these same capabilities to document your products as well.
Training Center
Our award-winning BÖWE BELL + HOWELL Corporate University trains our service associates, as well as offers customized training for our customers on all BÖWE BELL + HOWELL products. We can also create specialized training programs for your equipment and/or mailroom.
Operation Consulting Services
Based on a thorough analysis of your operations and facility capabilities, our on-site training and consultative capabilities provide you with options for increased product and staff productivity.